Brightspace Help Desk
Need Help with Brightspace?
The Brightspace Help Desk is available Monday through Friday from 8:00 a.m. to 4:00 p.m. Eastern Time on days the University is open.
Contact the Brightspace Help Desk
Email: Brightspace.Help@glenville.edu
Phone: 304-462-6145
After-Hours Support
If you experience an issue when the University is closed or outside normal business hours, please contact West Virginia Network for Educational Telecomputing (WVNET).
Phone: 304-293-5192
Before Contacting Support
Please have the following information available:
- Your name and student ID number
- The course in which you are experiencing the issue
- A description of the problem
- Any error messages you received
- Screenshots, if available
Providing this information will help support staff assist you more quickly.